EFFECTS OF POLITENESS STRATEGIES ON ESL LEARNERS` ENGLISH COMMUNICATION SKILLS AT BS LEVEL

Abstract

The purpose of current study was to investigate the Effect of Politeness Strategies on Students’ Communication Skills at BS Level. To achieve study objective quantitative research method was used. BS students of KFUEIT were selected as a population. Three departments were selected through Cluster random sampling techniques. A questionnaire was developed after review of related literature. Fourteen statements out of sixteen were finalized after CVR and CVI test. Data was collected personally by researcher. About 360 students were responses properly and accurately. Data was computed in SPSS-23 and screened. Simple percentage, mean, T.test, One-Way ANOVA were applied for data analysis. Study results revealed that; mostly respondent agreed that politeness strategies have significant effect on their communication skills. Mean results of ANOVA reveals that Computer Science (COSC) has strong effects on politeness strategies than other five programs. ANOVA reveals that politeness strategies have significant effect on students’ learning English communication skills of three programs Mathematics, COSC and DASC than other three programs. Study recommended that students of English, TEXD and Physics need more attention towards politeness strategies for their better English communication skills.