Use of Artificial Intelligence (AI) in Open and Distance Learning (ODL) institutions: Opportunities, Challenges, and the Way Forward

Abstract

This paper examines the use of Artificial Intelligence (AI) in Open and Distance Learning (ODL) institutions, discussing the opportunities and challenges it presents, as well as strategies for effective implementation in the future. AI has the potential to offer personalized learning experiences, increase engagement, and streamline administrative processes in education. However, it also brings concerns related to data privacy, bias, and the need for substantial infrastructure investments. The purposive sampling technique selected 5 faculty members from different universities. A semi-structured interview guide was developed to get data from the participants. Data was analyzed thematically by facilitation of NVivo 14. It aims to provide a comprehensive overview of AI's current state in ODL, explore the implications of its adoption, and suggest actionable steps for institutions to address these challenges. The study concluded. AI can provide and enhance academic and management skills of open distance learning.